Remitout Service Private Limited (CIN: U72200MH2017PTC299015), having its office at Damji Shamji Corporate Square, Ghatkopar East, Mumbai ("Remitout," "we," "us," or "our"), operates a digital platform comprising remitout.com, apply.remitout.com, our mobile and WhatsApp channels and related services (the "Platform"). Through the Platform we help Indian students and their families with study-abroad financial services, namely: (a) educational remittances to foreign institutions; (b) Germany blocked accounts; (c) student health insurance; (d) forex cards; (e) Guaranteed Investment Certificates (GIC) for Canada; and (f) education loans (together, the "Services").
Remitout is not a bank or an Authorised Dealer. The regulated parts of each Service (for example, the actual foreign-exchange transfer, the blocked account, the insurance policy or the loan) are provided by or through our regulated partners. For the personal data we collect and decide how to use, we act as a "Data Fiduciary" under the Digital Personal Data Protection Act, 2023. This policy explains what personal data we process, why, with whom we share it, how long we keep it, how we use cookies, and how you can exercise your rights.
15 sections
PART I: PRIVACY POLICY
1.1 This Policy is published in compliance with, and is to be read with, the following laws, to the extent applicable to Remitout and as and when their respective provisions come into force:
the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Digital Personal Data Protection Rules, 2025 ("DPDP Rules");
the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, for so long as they remain in force;
the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended, and the CERT-In Directions dated 28 April 2022;
the Foreign Exchange Management Act, 1999 ("FEMA"), the Liberalised Remittance Scheme ("LRS") and applicable Reserve Bank of India ("RBI") Master Directions, including the Master Direction – Know Your Customer (KYC) Direction, 2016; and
the Prevention of Money-laundering Act, 2002 ("PMLA") and the rules framed under it.
1.2 This Policy applies to every individual ("Data Principal" or "you") whose personal data we process, including: (a) students who use the Services; (b) parents, guardians, sponsors, remitters and co-applicants whose details are provided in connection with a Service; (c) visitors to the Platform; and (d) individuals who contact us or are referred to us.
1.3 Information about other people. If you give us personal data of another person (for example, a parent's bank account details, source-of-funds documents or a co-applicant's KYC), you confirm that you have informed that person about this Policy and are authorised to share their data with us for the relevant Service. Where we contact that person directly, we will provide them with a notice in accordance with law.
1.4 Sources of personal data. We collect personal data: (a) directly from you through the Platform, WhatsApp, email, calls or in person; (b) from education consultants or agents who refer you to us with your permission; (c) from our partners, for example status updates on your remittance, account or application; and (d) from government-authorised verification sources such as DigiLocker, PAN verification or the Central KYC Registry, where you authorise us to do so.
PART II: COOKIE POLICY
Remitout uses cookies and similar technologies to operate the Platform securely and, with your consent, to understand how it is used.